Privacy Policy
How we collect, use, store and disclose the personal information you share with us.
Last updated: 26 August 2026. This page reproduces the Privacy Policy published on uvpower.com.au, sourced on that date. The effective date stated in the policy itself is set out in section 9.
Want to access, correct or ask about your data?
Contact our Privacy Officer and we will help you access or correct the personal information we hold about you.
At UV Power, we are committed to protecting the privacy and security of the personal information of our customers and website visitors. This Privacy Policy outlines the type of personal information we collect, how we use it, and the steps we take to ensure its protection.
1. Collection of Personal Information
We may collect personal information from our customers and website visitors, including but not limited to:
- Names
- Contact information (e.g., address, email, phone number)
- Payment details
- Any other information necessary to provide our services
We collect this information through various channels, including our website, in-person interactions, and third-party sources with consent.
2. Use of Personal Information
We may use personal information for the following purposes:
- Providing and personalising our products and services
- Processing payments, STC rebates, Energex Grid connection applications and orders
- Communicating with customers
- Improving our products and services
- Marketing and promotional activities
- Complying with legal and regulatory requirements
3. Disclosure of Personal Information
We may disclose personal information to third parties, including:
- Service providers who assist in delivering our products and services
- Regulatory authorities as required by law, mostly Energex.
- With the consent of the individual
We do not sell or trade personal information to third parties for their own marketing purposes.
4. Data Security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes physical, technological, and administrative security measures.
5. Access and Correction
Individuals have the right to access and request correction of the personal information we hold about them. Requests for access and correction should be made in writing to us.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage individuals to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle personal information, please contact our Privacy Officer at admin@uvpower.com.au.
This Privacy Policy is effective as of 06/05/2024 and applies to all personal information collected by UV Power.
By using our products and services or providing us with your personal information, you agree to the terms of this Privacy Policy.
Questions about your privacy?
Talk to our team about the information we hold and how we use it.
Contact Us
8. Use of Instagram and Facebook on our Website
In addition to our privacy policy, we also use features of Instagram and Facebook on our Shopify website to offer you a more personalized experience. These features may integrate certain social media tools that allow interaction with and sharing of content directly on Instagram and Facebook.
When you choose to interact with these features, such as by clicking “Like” or “Share,” the content will be shared on your Instagram or Facebook profile. Please be aware that your interactions with these features are governed by the privacy policy of Instagram and Facebook.
We do not have access to or control over the information collected, stored, or used by Instagram and Facebook through these features. We recommend reviewing the privacy policies of Instagram and Facebook to understand how they handle your data.
By using our website and engaging with our social media features, you acknowledge and agree to the privacy practices of Instagram and Facebook as they relate to the use of their features on our site.
If you have any concerns or questions about the use of Instagram and Facebook features on our Shopify website, please feel free to contact us.