Shipping Policy

At UV Power, we are committed to ensuring a seamless and reliable shipping experience for our customers. Whether you prefer to collect your items from our Brisbane office in Seventeen Mile Rocks Road or have them shipped to your location via third-party couriers, we've got you covered. Please familiarise yourself with our shipping policy below:

1. Shipping Methods

In-store Pickup:
Customers have the option to collect their purchased items from our office located at 8/617 Seventeen Mile Rocks Road, Seventeen Mile Rocks; Brisbane, Queensland during our business hours.

Third-Party Couriers
For customers who prefer to have their items shipped, we work with trusted third-party couriers to ensure safe and efficient delivery.

2. Shipping Costs

In-store Pickup:
There are no additional costs for in-store pickup.

Third-Party Couriers
Shipping costs will be calculated based on the delivery location, package weight, and shipping method chosen at the time of purchase.

3. Shipping Timeframes

In-store Pickup:
Items can be collected during our office hours once the order is confirmed and ready for pickup.

Third-Party Couriers
The delivery timeframe will vary based on the chosen courier service and the destination of the shipment. Customers will receive tracking information to monitor the status of their delivery.

4. Shipping Restrictions

Certain items may be subject to shipping restrictions based on size, weight, or regulatory limitations. Customers will be notified of any such restrictions at the time of purchase.

5. International Shipping

At this time, we primarily offer shipping services within Australia. For international shipping inquiries, please contact our customer service team for assistance.

6. Shipping Insurance

Customers have the option to request shipping insurance for their packages at an additional cost for added peace of mind.

7. Shipping Policy Updates

UV Power reserves the right to update our shipping policy as necessary. Any changes will be communicated to our customers through our website and other relevant channels.

For any further questions or clarifications regarding our shipping policy, please feel free to reach out to our customer service team at We are here to ensure your shipping experience with UV Power is as smooth and convenient as possible.

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