WiFi connection

As a solar installer with over 14 years of experience in the solar industry, UV Power understands the concerns and uncertainties residents in Brisbane may have when facing issues with their solar systems due to Wi-Fi connection dropouts. Here are answers to some of the top questions residents often have:

AQ Gif of a character from the IT Crowd asking a customer if they have turned their system off and on again to fix it. A similar process can apply to some solar systems that aren't working.

Have you tried turning it off and on again?

We appreciate the comedic wonder that was The IT Crowd as much as the next person, but honestly, they were on to something.

Sometimes the most common fix is the simplest. Try turning your Wi-Fi or inverter off and on again. If the problem persists it's time to call your local solar installer.

Will my solar system still produce energy if I am not connected to the internet?

Yes, your solar system will continue to produce energy even if it is not connected to the internet. However, without an internet connection, the data reporting, system status, and potential issues won't be visible.

The energy generated will still be used by your house or sent to the grid.

Does the disconnection of solar from home Wi-Fi affect the accuracy of my power bill?

If your solar system is disconnected from the home Wi-Fi, it won't affect energy production or billing.

The energy meter owned by the grid company is responsible for the billing process. The system's internet connection is not directly related to how the energy is produced, counted, or billed.

What alternative options are available for monitoring solar systems when Wi-Fi connections drop out?

Alternative options for monitoring solar systems when Wi-Fi connections drop out include using a cell 4G/5G signal, starlink, or inverters with local monitoring capabilities.

Some systems also come with backup 4G connections, and there are options to use a SIM card and hotspot or a control module with a small display for basic information review.

Have you checked the strength of the WiFi connection?

Ensure that the location has a strong and reliable WiFi signal to support seamless connectivity. You may need to invest in a Wi-Fi signal booster to strengthen the connection from your Wi-Fi modem to your inverter.

Consider contacting customer support

Consider reaching out to the customer service team of your inverter for technical support. They can provide guidance on resolving connectivity issues and ensuring proper setup.

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